Support Center

SmartStart Errors

  • My app says "if you had SmartStart your car would be running righ...

    Any time the app tries to tell you to purchase a SmartStart system and you already have one, it means you are ...

    Oct 23, 2012 07:37AM PDT
  • Error 51

    Error 51 is generated any time the app does not receive a response to a command or other request within 1 minu...

    Sep 10, 2012 05:42PM PDT
  • Error 901

    Error 901 means your app sent a command to a connected SmartStart Bluetooth device (in demo/not logged in mode...

    Sep 10, 2012 05:45PM PDT
  • Error 903

    Error 903 means you are an active (logged-in) SmartStart user, and your app sent a command to a connected Smar...

    Sep 10, 2012 05:55PM PDT
  • Error 904

    Error 904 is received only when you are in active/logged-in mode. It will be generated if you send a command t...

    Sep 10, 2012 05:59PM PDT
  • Error 900

    Error 900 only occurs in demo/not logged in mode. There are two possible causes: You sent a command not su...

    Sep 10, 2012 05:49PM PDT
  • Error 902

    Error 902 is only received in demo/not logged in mode. This error means that you may be out of range of your ...

    Sep 10, 2012 05:52PM PDT
  • Your vehicle is not able to be remote started at this time.

    No error # is shown in app. Error message is: Your vehicle is not able to be remote started at this time. Plea...

    Sep 10, 2012 06:01PM PDT
  • I reactivated my SmartStart service and I am getting an error 12 messa...

    If you have recently reactivated your SmartStart service plan and continue to experience an error 12 even afte...

    Sep 11, 2012 10:19AM PDT
  • Error 40

    This error is associated with any account that does not have a notification profile set up properly in the das...

    Oct 22, 2012 12:05PM PDT

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