Support Center

SmartStart Errors

  • Error 22

    Too many failed log in attempts have caused the account to be locked out. Please wait and try again in 10 min...

    Oct 16, 2015 01:00PM PDT
  • Customer unable to download Android 4.0 app

    Make sure customer has current version of the Google Play Store app installed; if not, update it.

    Nov 10, 2015 09:34AM PST
  • Error 800

    Error 800 You are receiving this error message because your phone pairing with your Bluetooth-enabled SmartSt...

    Jul 24, 2017 09:34AM PDT
  • Error 807

    Error 807 You are receiving this error because the Bluetooth control setting is turned off for this vehicle i...

    Jul 26, 2017 02:43PM PDT
  • Error 802

    Error 802 You are receiving this error because you are out of range of your Bluetooth-enabled SmartStart syst...

    Jul 24, 2017 09:50AM PDT
  • Error 804

    Error 804 Your Bluetooth-enabled SmartStart system cannot be remote started currently. Check to make sure tha...

    Jul 24, 2017 09:50AM PDT
  • Error 805

    Error 805 You are receiving this error because the Bluetooth on your phone is turned off. Your command was se...

    Jul 24, 2017 09:50AM PDT
  • Error 806

    Error 806 You are receiving this error because the global Bluetooth setting in the SmartStart app is turned o...

    Jul 24, 2017 09:50AM PDT
  • Error 810

    Error 810 You are receiving this error message because there was a problem getting your Bluetooth-enabled Sma...

    Jul 24, 2017 09:52AM PDT
  • Error 824

    Error 824 The app received an unknown error message from your Bluetooth-enabled SmartStart system. This could...

    Jul 24, 2017 09:53AM PDT

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