Support Center

Viper Home

  • Where to register

    Go to Home.Viper.com.

    Oct 11, 2013 08:56PM PDT
  • Connect Central Hub

    Insert the supplied backup battery on the hub by opening the back panel. Make sure the contacts are on the bot...

    Oct 11, 2013 08:56PM PDT
  • Where to Download ViperConnect App

    The ViperConnect app is compatible with Android and Apple devices. Download it from iTunes or from Google Play...

    Oct 11, 2013 08:56PM PDT
  • What do I get with Basic (Free or standard) service plan?

    The basic or free service plan allows you basic access to your Viper Home system. ยท You can arm and di...

    Oct 11, 2013 08:56PM PDT
  • What do I get with the Premium service plan?

    The premium service plan gives you advanced control of your Viper Home system. ยท Video monitoring (up ...

    Oct 11, 2013 08:57PM PDT
  • What is Viper SmartStart?

    Viper SmartStart is the only vehicle security and remote start system that works with your smartphone. Viper S...

    Oct 11, 2013 08:57PM PDT
  • How do I get Viper SmartStart for my car?

    If you already have a compatible Viper system in your vehicle, you can add the stand-alone Viper SmartStart mo...

    Oct 11, 2013 08:58PM PDT
  • What are events?

    A security event is any incident that triggers the security system. This includes an intruder setting off the ...

    Oct 11, 2013 08:58PM PDT
  • What is VIPERWATCH?

    VIPERWATCH is a streaming video notification that provides clear evidence of any security event and allows for...

    Oct 11, 2013 08:59PM PDT
  • How does the motion sensor work?

    The motion sensor is a wireless battery-operated device that functions on passive infrared (PIR) technology. ...

    Oct 11, 2013 08:59PM PDT

Contact Us

directedcustomerservice@gmail.com
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