Support Center

Viper Home

  • Where to register

    Go to Home.Viper.com.

    Oct 11, 2013 08:56PM PDT
  • Connect Central Hub

    Insert the supplied backup battery on the hub by opening the back panel. Make sure the contacts are on the bot...

    Oct 11, 2013 08:56PM PDT
  • Where to Download ViperConnect App

    The ViperConnect app is compatible with Android and Apple devices. Download it from iTunes or from Google Play...

    Oct 11, 2013 08:56PM PDT
  • What do I get with Basic (Free or standard) service plan?

    The basic or free service plan allows you basic access to your Viper Home system. · You can arm and di...

    Oct 11, 2013 08:56PM PDT
  • What do I get with the Premium service plan?

    The premium service plan gives you advanced control of your Viper Home system. · Video monitoring (up ...

    Oct 11, 2013 08:57PM PDT
  • What is Viper SmartStart?

    Viper SmartStart is the only vehicle security and remote start system that works with your smartphone. Viper S...

    Oct 11, 2013 08:57PM PDT
  • How do I get Viper SmartStart for my car?

    If you already have a compatible Viper system in your vehicle, you can add the stand-alone Viper SmartStart mo...

    Oct 11, 2013 08:58PM PDT
  • What are events?

    A security event is any incident that triggers the security system. This includes an intruder setting off the ...

    Oct 11, 2013 08:58PM PDT
  • What is VIPERWATCH?

    VIPERWATCH is a streaming video notification that provides clear evidence of any security event and allows for...

    Oct 11, 2013 08:59PM PDT
  • How does the motion sensor work?

    The motion sensor is a wireless battery-operated device that functions on passive infrared (PIR) technology. ...

    Oct 11, 2013 08:59PM PDT
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